Advocacy & Problem Resolution

Advocacy & Problem Resolution

These programs will assist you in reporting issues you have witnessed or experienced with our services, expressing concerns for the safety of others—such as child or elder abuse, suicide prevention, or animal protection. Select the links below for more information.

Child Welfare Services
Child Welfare Services

Assists families in providing preventive services when health and safety issues occur. CWS is dedicated to helping families achieve safety and stability, making sure children are protected from abusive and potentially harmful situations, and ensuring families in our system receive the services they need.

Child Welfare Services Family Advocate
Child Welfare Services Family Advocate

The Child Welfare Services (CWS) Family Advocate provides assistance to families involved in the CWS system. This may include birth parents, children, relatives, and resource families.

Foster Youth Resources
Foster Youth Resources

As a child or youth in foster care, you may experience many challenges; here are some resources to help you tackle them.

Mandated Reporting
Mandated Reporting

To make a report, a mandated reporter must contact the appropriate local law enforcement or county child welfare agency, listed on this page. 

Presumptive Transfers
Presumptive Transfers

A “presumptive transfer” establishes a prompt transfer of responsibility for arranging specialty mental health services from the county of original jurisdiction to the county in which a foster child resides.

Reporting Child Abuse
Reporting Child Abuse

If you suspect child abuse or neglect, call the Child Abuse and Neglect Hotline at 1-800-331-1585; operators accept calls 24 hours a day, seven days a week, 365 days a year. 

Safely Surrender Your Baby
Safely Surrender Your Baby

There are options. Do not abandon your baby.

No Shame | No Blame | No Names

Dial 1-877-222-9723 (1-877-BABY-SAF)

TulareWORKs Family Advocate
TulareWORKs Family Advocate

The TulareWORKs Family Advocate responds to inquiries, complaints, and concerns regarding various TulareWORKs services, including CalWORKs (cash aid), Medi-Cal, CalFresh (formerly known as Food Stamps), and General Assistance (GA).


Agency News

2024 Walk with a Doc Program

2024 Walk with a Doc Program

Held the second Saturday of each month in Visalia, Walk with a Doc is a free community outreach program, which strives to encourage healthy physical activity in people of all ages. This doctor-led group is a fun and safe place to go for a walk, learn about health, and meet new friends.  

Video: Understanding Self-Neglect for Seniors

Video: Understanding Self-Neglect for Seniors

Did you know that in Tulare County self-neglect is the most common condition reported to our Adult Protective Services program, typically accounting for up to 50% of all investigations? The goal of APS is to maintain the safety, health, and independence of the individual.

Video: June Is Elder Abuse Awareness Month

Video: June Is Elder Abuse Awareness Month

Older Americans are taking charge, striving for wellness, focusing on independence, and advocating for themselves and others. While we celebrate their contributions, it's also necessary to recognize their obstacles, especially when it comes to elder and dependent adult abuse. 

Video: Navigating Medicare Enrollment

Video: Navigating Medicare Enrollment

The Kings/Tulare Area Agency on Aging (K/T AAA) and HICAP help Medicare consumers with things like benefit coverage, billing, consumer rights, and coordination of parts A, B, C, and D. So, how do you enroll in Medicare? Let us show you!