Grievance Procedure

The CCS/MTP programs received guidance from the Department of Health Care Services (DHCS) to establish a procedure for taking and resolving grievances received from CCS beneficiaries and/or representatives. Per Numbered Letter 06-1023, the CCS beneficiaries and/or representatives can file a grievance verbally, in writing, by phone, or by downloading the form through the HHSA website.


Agency News

Warming Centers & Winter Care for Outside Pets

Warming Centers & Winter Care for Outside Pets

Here in the Central Valley, temperatures can drop and yield cold temperatures during the winter months, especially when fog and rain become factors. Tulare County Warming Centers are open. Also learn about winter care for outside pets. 

HHSA Community Holiday Drives Underway

HHSA Community Holiday Drives Underway

With the autumn season here and the holidays fast approaching, everyone seems to get busier—and Tulare County HHSA’s programs are no exception! Under Friends of Tulare County, HHSA has four current holiday drives underway. Thank you for helping to make spirits bright this holiday season!

Video: Navigating Medicare Enrollment

Video: Navigating Medicare Enrollment

The Kings/Tulare Area Agency on Aging (K/T AAA) and HICAP help Medicare consumers with things like benefit coverage, billing, consumer rights, and coordination of parts A, B, C, and D. So, how do you enroll in Medicare? Let us show you!