Mental Health Family Advocate
Tulare County Mental Health
24-Hour Crisis and Access Lines
Mental Health Crisis Line: 1-800-320-1616
Substance Use Disorder Access Line: 1-866-732-4114
Problem Resolution (Grievances and Appeals)
Mental Health: 1-800-500-4465
Substance Use Disorder: 1-833-433-4988
The Family Advocate Manager provides assistance to the family members of Tulare County Mental Health services clients. The Family Advocate provides information, support, and referrals for community resources as family caregivers navigate Tulare County mental health services.
The Family Advocate may provide:
Education regarding:
- Mental health services and staff involved
- Family participation in treatment and confidentiality limitations
- Coping skills, self-care, and stress management
- Advocacy for families, including facilitation of communication with service providers
- Assistance to families with concerns and complaints regarding mental health services
- Assistance to families in finding services and resources for themselves as supporters, including referrals to the National Alliance on Mental Illness (NAMI) of Tulare County
The Family Advocate CANNOT:
- Provide therapy services
- Release confidential information to family members without the client’s consent
- Make decisions for family members
- Force a family member receiving services to do anything against his or her will
