Cultural Competency
Tulare County Mental Health
24-Hour Crisis and Access Lines
Mental Health Crisis Line: 1-800-320-1616
Substance Use Disorder Access Line: 1-866-732-4114
Problem Resolution (Grievances and Appeals)
Mental Health: 1-800-500-4465
Substance Use Disorder: 1-833-433-4988
Cultural and Linguistic Competency is an integral part of the Mental Health Plan's (MHP) day-to-day management and public initiative. This commitment is achieved through a variety of training/educational sessions, policy development, community engagement and assessment, and on-going collaborative involvement with the diverse community members, consumers and their family members, and stakeholders, as identified by the mental health community priority needs assessments.
The MHP has a Cultural Competency Committee (MHP-CCC) that comprises former and current advocates, consumers, family members of participants in Mental Health and Alcohol and Other Drugs programs, cultural brokers, mental health providers, and community members. The committee meets periodically to: plan, organize, discuss, and implement training; to review and evaluate data reports collected by the MHP; and to identify and discuss outreach and engagement efforts of community-driven health and cultural events, conferences, and other outreach opportunities open for participation. The committee also reviews and interprets relevant policies, legislation, and documents related to cultural competence.
Related Documents and Links
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- 2022-2023 Tulare County Cultural Competency Plan
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Click this link to view the 2022-2023 Cultural Competency Plan.
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- Community Program Planning Process
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Click here to view the policy outlining the Tulare County Mental Health Branch Community Program Planning Process for Mental Health Services Act Three-Year Integrated Program and Expenditure Plans and Annual Updates.
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- Cultural Competency Committee - 2018 Year -End Update
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Based on practice, Tulare County HHSA's Mental Health Cultural Competency Committee has identified the following principles of cultural competence for Mental Health Plan and Provider staff/practitioners.
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- Cultural Competency Committee
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Click to view the policy that specifies the structure, role, and responsibilities of the Mental Health Cultural Competency Committee.
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- Cultural Competency Standards
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The Tulare County Mental Health Plan (MHP) shall monitor, review, and comply with state and federal regulations and ensure that quality services are being provided to consumers in a culturally and linguistically aware manner.
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- Cultural and Linguistic Competency
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This policy defines the principles of cultural and linguistic competency accepted by the Health & Human Services Agency and establishes the foundation for integrating cultural and linguistic competency into its values and daily services.
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- Glossary of Behavioral Health Terms
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The Behavioral Health Services Glossary of Terms are used in interpreting clinical settings.