The Adult Protective Services program has the very serious responsibility of helping dependent or elderly (age 65 or over) adults remain safely in their homes by responding to requests for help or reports of negligence or abuse. Services are free of charge, and all elderly and dependent adults (including the disabled ages 18–64) are entitled to services without regard to income or property if there is a need for protective services.
Protective services may be needed for a variety of reasons. The most common of these is self-neglect, where an adult’s safety or well-being is in question due to being unable to take care of basic needs, such as taking medicines, managing money, keeping the home clean and stocked with nutritious foods, doing laundry, or bathing. In some cases, disabled or elderly adults may be the victims of others, as in the case of financial fraud or physical abuse.
In addition to investigating requests for help, the program provides:
- Counseling for elderly or disabled persons, as well as for their families
- Assistance with money management
- Referral to legal services
- Help finding other living arrangements
- Connections to other community services and benefits
If you are worried about your own well-being and you have no one who is willing or able to help in a responsible manner, Adult Protective Services can help. If you are a family member, a friend, or a neighbor and are worried about an individual, you can call the local Adult Protective Services program and request help. If you prefer, your call may remain anonymous.