Advocacy & Problem Resolution

Advocacy & Problem Resolution

These programs will assist you in reporting issues you have witnessed or experienced with our services, expressing concerns for the safety of others—such as child or elder abuse, suicide prevention, or animal protection. Select the links below for more information.

Child Welfare Services Family Advocate
Child Welfare Services Family Advocate

The Child Welfare Services (CWS) Family Advocate provides assistance to families involved in the CWS system. This may include birth parents, children, relatives, and resource families.

Mental Health Family Advocate
Mental Health Family Advocate

The Family Advocate provides information, support, and referrals for community resources as family caregivers navigate Tulare County mental health services.

 

Mental Health Patients' Rights Advocate
Mental Health Patients' Rights Advocate

Your local patients' rights advocate is available to help you express your concerns and to provide information so that you can make the best decisions about your mental health care while in the hospital.

Mental Health Problem Resolution
Mental Health Problem Resolution

When you, as a client or family member of a client, are not satisfied with services being provided, we will work to resolve any problems or concerns you may have.

Reporting Child Abuse
Reporting Child Abuse

If you suspect child abuse or neglect, call the Child Abuse and Neglect Hotline at 1-800-331-1585; operators accept calls 24 hours a day, seven days a week, 365 days a year. 

Suicide Prevention
Suicide Prevention

Although it’s a preventable public health problem, suicide has touched many of us in one way or another.

TulareWORKs Family Advocate
TulareWORKs Family Advocate

The TulareWORKs Family Advocate responds to inquiries, complaints, and concerns regarding various TulareWORKs services, including CalWORKs (cash aid), Medi-Cal, CalFresh (formerly known as Food Stamps), and General Assistance (GA).


Agency News

HHSA at Heightened Awareness for Measles

HHSA at Heightened Awareness for Measles

The Tulare County Health & Human Services Agency Public Health Branch officials report that there is no known current risk related to measles in Tulare County at this time; however, officials are actively preparing for the potential of an exposure or outbreak. 

 

Pets and Mental Health

Pets and Mental Health

There’s nothing better than going home after a long day and being welcomed by a pet who’s been waiting all day to see you. They are not only good for your physical well-being, but they're also good for your mental health.