Advocacy & Problem Resolution

Advocacy & Problem Resolution

These programs will assist you in reporting issues you have witnessed or experienced with our services, expressing concerns for the safety of others—such as child or elder abuse, suicide prevention, or animal protection. Select the links below for more information.

Child Welfare Services Family Advocate
Child Welfare Services Family Advocate

The Child Welfare Services (CWS) Family Advocate provides assistance to families involved in the CWS system. This may include birth parents, children, relatives, and resource families.

Mental Health Family Advocate
Mental Health Family Advocate

The Family Advocate provides information, support, and referrals for community resources as family caregivers navigate Tulare County mental health services.

 

Mental Health Patients' Rights Advocate
Mental Health Patients' Rights Advocate

Your local patients' rights advocate is available to help you express your concerns and to provide information so that you can make the best decisions about your mental health care while in the hospital.

Mental Health Problem Resolution
Mental Health Problem Resolution

When you, as a client or family member of a client, are not satisfied with services being provided, we will work to resolve any problems or concerns you may have.

Reporting Child Abuse
Reporting Child Abuse

If you suspect child abuse or neglect, call the Child Abuse and Neglect Hotline at 1-800-331-1585; operators accept calls 24 hours a day, seven days a week, 365 days a year. 

Suicide Prevention
Suicide Prevention

Although it’s a preventable public health problem, suicide has touched many of us in one way or another.

TulareWORKs Family Advocate
TulareWORKs Family Advocate

The TulareWORKs Family Advocate responds to inquiries, complaints, and concerns regarding various TulareWORKs services, including CalWORKs (cash aid), Medi-Cal, CalFresh (formerly known as Food Stamps), and General Assistance (GA).


Agency News

Healthcare Equality Index

Healthcare Equality Index

Tulare County Health Care Clinics (Visalia and Farmersville) are first in the county to be scored and recognized by the Healthcare Equality Index (HEI), which evaluates health care centers’ policies and practices pertaining to equity and inclusion of the LGBTQ population.

2019 Walk with a Doc Program

2019 Walk with a Doc Program

Walk with a Doc is a free community outreach program, which strives to encourage healthy physical activity in people of all ages. Each month a different health topic will be covered.