TulareWORKs Family Advocate
The TulareWORKs Family Advocate responds to inquiries, complaints, or concerns regarding various TulareWORKs services, including CalWORKs (cash aid), Medi-Cal, CalFresh (formerly known as Food Stamps), General Assistance (GA), and Tulare County Medical Services (TCMS).
The TulareWORKs Family Advocate provides assistance and support to clients and/or community partners to help them better understand TulareWORKs policies and procedures and advocates on their behalf when necessary. The goal of the TulareWORKs Family Advocate is to use the highest level of discretion and integrity in assisting with complaints and concerns that haven't been resolved through other avenues.
Take these steps to resolve a problem or issue regarding your case:
1. Discuss the problem with a Self-Sufficiency Counselor.
2. If you cannot resolve the problem, discuss with the counselor's Supervisor and/or Manager.
3. If the problem is still not resolved or continues to occur, contact the TulareWORKs Family Advocate.
To get in touch with the TulareWORKs Family Advocate, please see the Contact and Location tab.